Privacy policy

CloudAIHub (“we”) operates cloudaihub.digital and provides technical analysis training from No. 88, Chun De 19 Street, Tainan, Taiwan (China). This policy explains what personal data we handle and why.

Data we collect

• Contact and enrollment data: name, email, phone if provided, course interest, message content, and any charts or notes you voluntarily share for reviews.
• Communication records: emails and call notes related to your inquiry or enrollment.
• Technical data: basic server logs (IP address, browser type, pages requested) when you visit the site, and cookie preference stored locally on your device if you interact with the consent banner.

How we use data

• Respond to inquiries and schedule courses or private reviews
• Deliver training materials and session access details
• Improve course operations and site reliability
• Meet accounting and legal obligations where applicable

Legal bases

We process data based on your request to receive information or training, our legitimate interest in operating the studio securely, and any consent you give for optional cookies beyond the preference storage described in our cookie policy.

Sharing

We do not sell personal data. We may use service providers for email delivery, video conferencing for online cohorts, or hosting. Those providers process data only to perform services for us. We may disclose information if required by law.

Retention

Inquiry messages are kept as long as needed to complete the conversation and for a reasonable follow-up period. Enrollment records are retained for the duration of the course relationship and as required for business records. Server logs are rotated on a routine schedule.

Your choices

You may request access, correction, or deletion of personal data we hold about you, subject to legal retention needs. Contact training@cloudaihub.digital or +886-6-2604310.

Children

Our courses are intended for adults. We do not knowingly collect data from children under 16.

Contact

Privacy questions: training@cloudaihub.digital · No. 88, Chun De 19 Street, Tainan, Taiwan (China)